Common Questions and Answers

Why does this program matter?

As a part of the Wausau Conservatory of Music’s Access Arts Community Series, Master Learning Master Discussion is a learning series for community members. Our goal is to create a community of learning, and not just for musicians.

We believe that learning all areas of life, is vital to the human experience and that providing low-cost access to these programs strengths our business, our partners, and our community.

What is Master Learning Master Discussion?

Master Learning Master Discussion (MLMD) is a series of discussion groups that are each based on a singular video and topic. These learning videos are lead by masters in their field and videos are provided by Masterclass.com.

Participants watch the Masterclass.com video in their own time in their chosen subject area and then join the online discussion group to engage in a thought-provoking discussion around the topic. These discussions are lead by local leaders in these fields, and many discussions are co-presented with other community partners.

I registered. What now?

When a participant signs up for a discussion at $15, they receive a FREE annual membership to Masterclass.com a ($180 value). This membership will provide them access to ALL videos and masterclasses on Masterclass.com, not just the one they signed up for.

Upon registration, a WCM staff person will email you at the address you provided a link to your personalized free annual membership. Click this link to sign up. Your credit card will NOT be charged. See the attachment in the email for more details regarding sign up.

After you login to Masterclass.com, search for the class you’ve registered for. Watch the assigned videos on your own time and BEFORE the discussion group date.

Remember to download the workbook associated with the masterclass for extra guidance. This workbook is typically at the bottom of the window in masterclass you are watching.

A link will be provided via email to your discussion group.

If you do not receive this link within 48 hours of your masterclass, please email Olivia Hill at Olivia.Hill@wausauconservatory.org

Should I watch the Masterclass program before the discussion?

Yes, please watch the masterclass.com program before your chosen discussion. Discussion groups and topics will be based upon concepts from the program.

What if I want to join two or more discussion groups?

When registering for the first class, for the ticket type, please select “General Admission + 1 Masterclass.com membership.”

Because there is only 1 household membership allowed per family, if you choose to register for 2 or more discussion groups, please select “General Admission for 1 (No Masterclas.com membership needed). Please also select this choice if you already have a personal membership from your own purchase.

Please note that the Masterclass.com memberships are free and provided by Masterclass.com. The discussion groups are $15.

I registered but can't attend the discussion. Can I get a refund?

Because of the nature of the grant and program, registrations are non-refundable.

You will still have access to your membership at Masterclass.com if you are unable to attend.

Consider gifting your membership or discussion registration to a friend!

I need some assistance with the Zoom conferencing platform.

If you need help with the Zoom platform, please visit the Zoom online tutorials first HERE. 

If you need additional assistance, please reach out to the WCM staff and we’d be happy to help.

Why do I need to be 18 years or older to register?

According to the Masterclass.com Terms and Conditions, you must be 18 years or older to register for a membership.

See the Masterclass.com terms here.

Which programs contain adult language?

In the 2021 Master Learning Master Discussion (MLMD) series, please note that the Ron Finley and deadmau5 masterclasses contain adult language.

WCM is not responsible for other masterclasses and videos not a part of the 2021 MLMD series.

I'm stuck and I need help with the Masterclass.com platform.

If you need assistance with the Masterclass.com platform, please visit their zendesk here. 

The Masterclass.com’s FAQ page is also very helpful.